Q-Photo is an imaging solutions business, bring us your pictures and we will help you tell your story. We specialise in photobooks, photobook templates, readybooks, prints, photo gifts, business cards and more; via our online shop and in-store through our many branches, in South Africa.

We were founded in 1984 by Piet Geyser, who is the current CEO of Q-Photo. Striving to provide photographic services of superior quality and advanced services, Q-Photo was conceived from humble beginnings with a passionate belief in innovation, quality and commitment to service.

Today Q-Photo is the largest independent retail-photographic chain in South Africa. The "Q" in our name is for "Quality" and we have a proud 28 year tradition of service to our clients, we love what we do and we think it shows.

Q-Photo was delighted to accept the South African "Retailer of the Year" Award in 1997 and again in 2001 as well as The Best Q-LAB of the year award in 1997. It was a tremendous honour to be the winner of the "Best of the Best" photographic lab survey run by the Pretoria News from 2003 to 2008, and again in 2010 and 2011.

The company places a strong emphasis on the use of innovative and cutting-edge technology. Our forward-thinking online shop is testament to this ideal. We also make use  of the latest, imported printing and photographic equipment. 

At Q-Photo we believe in employing staff that not only believe in the highest level of customer satisfaction but that also have an advanced level of technical skills. Our staff are well equipped because we apply leading staff training methods and through the regular annual attendance at international photographic trade expos such as PMA, (United States) and Photokina (Germany). All of the above innovations have allowed us to offer the most comprehensive imaging service available in South Africa.

Q-Photo is a proudly South African company and we are committed to transformation and social investment, (see our Press Room for more information).

Q-Photo has a Level 9 BBBEE rating from EMPOWERDEX.

 

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Q-Photo Shop


abou us page

Letter from the CEO

At the end of the day, life is a collection of special moments. Q-Photo is all about preserving those memories that make up a lifetime by providing truly innovative products that have integrity in terms of quality and craftmanship.

To me, product integrity is a passion, a passion for creating really beautiful things that tell your story, a passion for the best quality materials, the best technology and the widest range of products.

I have spent a lifetime sourcing and developing imaging solutions from the world over that allow me to offer you the widest range of top quality products.

At Q-Photo we strive to be the brand that you can trust, create the product you can enjoy and provide the service that you deserve.

Tell your story with Q-Photo and celebrate your memories with our quality products.

Best wishes,


Piet Geyser

CEO Q-Photo (Pty) Ltd.

Why Q-Photo ?

Craftsmanship:

We manufacture all our products ourselves at Q-Photo Prolab in Pretoria, we do not outsource our work. Each item is individually handled by a dedicated team of people who are committed to creating beautifully crafted products. It’s about the Paper: We use the best quality papers in the industry, from acid-free fine art quality paper to Fuji crystal archive photographic paper, Q-Photo are serious about creating the best products.


Technology:

Our suite of equipment is sourced from all of the world and updated on a regular basis as innovation is one of Q-Photo’s founding principals. We are able to offer the most up to date manufacturing processes from book binding to world class printing technology. Q-Photo print on HP Indigo Press, Fuji Frontier, Poly Electronica and Epson. Our Prolab is over 1000 sqm and houses a unique collection of international printing equipment and regular attendance at international photography and printing expos ensure that we are constantly updating our collection of equipment.


Care:

If you experience any problems you can come visit us at your nearest Q-Photo store and we will gladly assist you or contact us for personalized one on one client support, we will go the extra mile to ensure client satisfaction.

Our Commitment

Q-Photo is committed to client satisfaction and stands behind the quality of every product we make with a 100% Guarantee against any actual defects in manufacturing or workmanship. However, we cannot accept responsibility for client-created errors beyond our control, such as mishandling the products, mistakes in typing, grammar, design, image resolution, image quality or errors in user-selected options like product type, size, and printing and paper options.

Please preview your project carefully and fix any errors prior to ordering.


Our Returns policy:

If you are unhappy with the quality of your merchandise, please contact us within 14 days to discuss your concern with one of our friendly client service representatives.

Q-Photo will only provide a refund or a replacement of merchandise, due to a manufacturing defect that was caused by Q-Photo.

You are required to return the defective product with the original tax invoice for our inspection prior to any refund being processed.

Because these are custom products created by you, Q-Photo is not able to provide refunds or replacement of merchandise with user-generated defects such as typos, misspellings, design or layout errors, poor image quality, low image resolution, mistakes in selecting product size, product type, paper selection, or printing options or failure to remember or use vouchers.


Client initiated product damage:

Q-Photo also does not provide refunds or replacement for damage to products caused by normal wear-and-tear, unusual handling, or usage, or treatment.


Print color variations:

Please be aware that although Q-Photo uses sophisticated digital presses and color calibration techniques, slight color variations may occur book-to-book or from the colors of your computer screen. These slight color variations are normal and will not be refunded. To get a refund or replacement of merchandise please note that you are required to return the defective product for inspection and investigation.

Our Craftsmanship

Q-Photo combines old and new-world binding techniques with the latest printing technology to let you create stunning, one-of-a-kind photo books. We rely on innovative design and superior quality, but always leave room for your creativity.


It’s in the materials

Our Picasso photo book covers are printed on Vinyl –Colour Pro Adhesive and our OPP lamination is offered as a Matt or Gloss finish on Super sticky and Scuff Free @ 4² Micron.

The pages are printed on Magno Satin / Magno star / Titan HTQ plus 170 gsm Hi Q Matt Paper, all for the stand out quality that sets us apart.


World class equipment

Our UNI-Bind, from Italy, enables us to offer the best binding available while increasing our capacity tenfold.

  • Better quality binding
  • Beautiful square spine
  • Excellent lie-flat appearance
  • Faster turnaround time

Our HP Indigo 5500 Press allows for

  • Colours (CMYK) electro ink Based
  • Electro photography
  • High volume, high quality colour prints

For us at Q-Photo it’s all about creating the best quality products that deliver over time.